Job Description

Upscale French Café   is looking for a professional and experienced   Café Floor Manager . The Floor Manager works with the General Manager to assure that guests are always   provided   an exceptional experience by   assisting   with day-to-day operations, such as overseeing staff and   maintaining   quality standards throughout the Café. The   floor manager   is   an essential role and requires strong leadership and communication skills.  

Location: Café Bilboquet, 26 East 60th Street New York, NY 10022 

Primary Responsibilities:  

• Support s   the General Manager in daily operations and ensure s   consistent adherence to company policies and procedures.  

• Assist   in the recruitment process, including interviewing,   hiring   and training new employees.  

• Manage s   onboarding and offboarding processes to ensure a smooth transition for all employees.  

• Provide s   ongoing coaching, performance feedback, and disciplinary actions when necessary, including terminations.  

• Act s   as a point of contact for employee concerns and escalate issues as   appropriate .  

• Maintains   a high   standard of service and quality of food .  

• Maintains store appearance and cleanliness .  

• Establishes and builds   guests   relationships through personalized service .  

• Maintains excellent customer service by   remaining   present and engaged in all aspects of service throughout the Café .  

• Ensures store profitability by increasing sales and lowering expenses .  

• Performs all orders for the store and   maintains   inventory .  

Skills and Qualifications:  

• Possesses exceptional organizational skills and attention to detail  

• Demonstrates excellent leadership and managerial abilities  

• Demonstrates   o utstanding customer service skills  

• Communicate standards of excellent hospitality to others  

• Must have excellent verbal and written communication skills in English, as well as computer knowledge of Micros and Excel  

• Must hold a current Food Handler’s license or must obtain within a month of hire  

Languages: French and Italian (highly preferred) 

Compensation and benefits  

• Competitive salary based on experience  

• Medical benefits  

• Great opportunities for growth  

*** WEEKEND AVAILABILITY NEEDED  

*** EXPERIENCE REQUIRED  

Le Bilboquet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,   compensation   and training.  

Consistent with the Americans with Disabilities Act (ADA) and state and local laws, it is the policy of Le Bilboquet to provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy   regarding   requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Le Bilboquet’s Human Resources Manager at   wecare@lebilboquetny.com   or (212) 751-3036.  

Schedule Days: Sunday, Monday, Thursday, Friday, Saturday Shifts: Day, Night

Job Tags

Full time, Local area, Monday to Friday, Shift work, Night shift, Weekend work

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