Job Description

About the Role

We’re seeking a Cafe Manager to oversee operations at one of our Manhattan locations, ensuring consistent quality, guest experience, and team performance.

This is an incredible opportunity for an experienced café manager ready to take the next step in their career and grow with a brand that values both excellence and people.

What You’ll Do

• Oversee daily operations for our Tribeca café, ensuring top-tier coffee, food, and service quality.
• Lead, coach, and inspire café teams to deliver exceptional hospitality and uphold brand standards.
• Analyze sales and operational data to drive performance, improve efficiency, and manage costs.
• Support hiring, training, and team development in partnership with HR and senior leadership.
• Maintain compliance with all health, safety, and sanitation standards.
• Collaborate with marketing, training, and supply chain teams on promotions, launches, and process improvements.

What We’re Looking For

• 3+ years of café management experience.
• Proven leadership and people development skills — you know how to build culture and coach performance.
• Strong financial acumen with experience in labor management, cost control, and P&L oversight.
• Excellent communication, problem-solving, and organizational skills.
• A passion for specialty coffee, hospitality, and operational excellence.

Why You’ll Love Working With Us

• Competitive salary + performance bonus
• Contribution toward health and dental insurance
• Paid time off 
• Growth opportunities with a rapidly expanding international brand
• Coffee perks (of course!) and a supportive, collaborative team culture

Join us as we bring Toby’s Estate Coffee from Sydney to New York City and beyond — where every cup, every team member, and every guest experience matters.

Apply today and be part of building something special.

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