Job Description

Settle into the heart of Times Square. The perfect setting for any occasion, the Broadway Lounge and Revel & Rye offer bold New York flavors, floor-to-ceiling windows, and bustling views under the lights of Times Square, with the NY Marriott Marquis. Gather pre and post-show, catch-up with friends, or take in the hustle and bustle of New York City.  

Who you are:   

We’re looking for an intelligent, confident, organized, and thoughtful person who lives USHG’s core behaviors to join our Events Team.  

The ideal candidate:  

• Consistently delivers a culture of Enlightened Hospitality to guests and team members, serving as the primary on-the-ground ambassador of USHG's culture and values .  

• Thrives in a fast-paced, non-stop environment and is adept at prioritizing tasks  

• Communicates exceptionally well, both with guests and colleagues  

• Loves solving problems, building long-lasting relationships, and creating positive outcomes  

• Is strategic, flexible, proactive, calm under pressure, resourceful, and efficient  

• Brings superior verbal and written communication skills, strong decision-making, a sense of urgency, empathy, and attention to detail  

What we need from you:  

Client Experience  

• Manage daily client communications related to the production of events, consistently delivering the highest quality experience  

• Create repeat business by cultivating solid relationships throughout and beyond the event-planning process  

• Review incoming inquiries, obtain all necessary information from prospective clients, and seek clarification and further details as needed  

Execution & Collaboration  

• Ensure all internal departments are clear on client expectations so services are continuous and accurate, with the goal of creating raves  

• Oversee event set-up and service on-site as needed, liaising between the client and on-site team leaders to ensure success from beginning to end  

Culture & Compliance  

• Cultivate a culture of Enlightened Hospitality for all stakeholders that supports our business objectives and growth  

• Maintain rigorous knowledge of, and adherence to, all applicable laws, policies, and procedures  

What We Need From You  

• 7+ years of restaurant event experience, or relevant restaurant experience  

• Bachelor’s degree or equivalent experience  

• Strong understanding of diverse cuisine and beverage  

• Wine, beer, and spirits knowledge  

• Strong computer skills (Microsoft Office; TripleSeat preferred) 

What you’ll get from us:  

At Union Square Hospitality Group, extending Enlightened Hospitality is at the heart of everything we do. We believe our people are our greatest ingredient. Joining our team means becoming part of a culture rooted in care, creativity, and growth. As an Events Director, you’ll enjoy:  

• Competitive compensation: $100,000 annually, plus commission and bonus potential.  

• Comprehensive health coverage: Medical, dental, and vision insurance, plus flexible spending options for healthcare and dependent care  

• Time to recharge: Generous paid time off and paid parental leave to support life outside of work  

• Investing in your future: A matched 401(k) plan to help you grow long-term savings  

• Peace of mind: Life insurance, employee assistance programs, and exclusive access to primary care, mental health, and other wellness services.  

• Support in times of need: Access to the USHG HUGS Employee Relief Fund, offering direct assistance to team members facing unexpected hardship  

• Dining Credit: An annual dining credit to enjoy exceptional meals and experiences at any of our restaurants  

• Dining Discount: A 51% dining discount across the entire USHG family of restaurants to share unforgettable meals with friends and loved ones  

• Convenience & flexibility: Parking subsidy and pre-tax commuter benefits for transit  

• Growth and community: Opportunities for learning, mentorship, and collaboration with some of the most passionate people in hospitality.  

Putting Enlightened Hospitality into Practice  

Integral to our culture are our six behaviors. Our behaviors guide how we work together.  

• We play to win with humble swagger. Hospitality is a team sport where everyone deserves an opportunity to thrive and belong  

• Turn over the rocks and always be connecting dots to build uplifting experiences and relationships  

• Center the salt shaker with an unwavering commitment to excellence and the values that matter most  

• Write a great next chapter. The road to success is paved with mistakes well-handled  

• Bring a charitable assumption and err on the side of generosity  

• Leave our campsite better than we found it; always responsible for the impact of our wake  

*The above represents the expected salary range for this position. Ultimately, in determining your pay, we'll consider your experience and other job-related factors.  

The responsibilities outlined above are not exhaustive. This role may be required to take on other duties or projects as necessary to support organizational goals, in alignment with their skills, experience, and the evolving needs of the business.  

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