Job Description

Weekend Receptionist

West Melbourne Health & Rehabilitation Center

Working with us means becoming part of a team that is passionate about making a difference in the lives of our residents. Our team members have the opportunity to build meaningful relationships, support residents and families, and celebrate the progress experienced along the way.

West Melbourne Health & Rehabilitation Center is seeking a friendly, dependable, and professional Weekend Receptionist to serve as the first point of contact for residents, families, visitors, and team members.

Position Overview

The Weekend Receptionist manages the front desk and helps create a welcoming, professional experience for everyone entering or contacting the facility. This position answers incoming telephone calls, greets and assists visitors, directs questions to the appropriate department, and provides general clerical support.

Essential Job Responsibilities

• Answer incoming telephone calls promptly, professionally, and courteously
• Direct calls and deliver messages to the appropriate team members
• Greet residents, families, visitors, vendors, and employees with a welcoming attitude
• Assist visitors with signing in and locating the appropriate department or team member
• Monitor the front entrance and follow established visitor and facility security procedures
• Receive and distribute mail, packages, and deliveries
• Perform general clerical and administrative duties as assigned
• Maintain an organized, clean, and professional reception area
• Communicate questions, concerns, or unusual activity to the appropriate supervisor
• Protect resident, employee, and facility information by maintaining confidentiality
• Follow all facility policies and procedures
• Perform additional duties as assigned

Qualifications

• Must be at least 18 years of age
• High school diploma or equivalent preferred
• Previous receptionist, administrative, or customer service experience preferred
• Experience in healthcare, skilled nursing, senior living, or a medical office is helpful but not required
• Basic knowledge of Microsoft Word, Excel, and general office equipment
• Strong verbal and written communication skills
• Professional, friendly, and customer-focused approach
• Strong attention to detail and organizational skills
• Ability to manage phone calls, visitors, and multiple requests in a busy environment
• Must be dependable and capable of maintaining regular attendance
• Must be able to speak, read, write, and understand English
• Must be able to perform the essential functions and physical requirements of the position, with or without reasonable accommodation

Schedule

• Part-time weekend position
• Saturday and Sunday
• Holiday availability may be required

Compensation

Competitive hourly pay based on experience.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity in the workplace. Employment decisions are made without regard to any characteristic protected by applicable federal, state, or local law.

Our Family Caring For Yours

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