Compensation: $18.50 per hour + Uncapped Commissions + Daily Bonuses + Store Performance Bonus
High-performing Store Managers have the opportunity to earn up to $7,000 per month through a combination of base pay, commissions, individual performance bonuses, and store performance bonuses.
(Actual earnings vary based on individual and store performance, hours worked, sales results, and bonus eligibility.)
We are looking for a motivated, sales-driven Store Manager to lead one of our Cricket Wireless retail locations in California.
The Store Manager is responsible for driving sales, developing the team, delivering excellent customer service, and maintaining strong day-to-day store operations.
This is a hands-on leadership position for someone who enjoys sales, coaching employees, achieving targets, and developing a high-performing retail team.
Lead the store team and manage daily store operations
Drive store sales, activations, accessories, upgrades, and performance targets
Coach and motivate Sales Associates to achieve individual and store goals
Monitor employee performance and provide regular feedback
Lead by example by actively selling and assisting customers
Maintain excellent customer service standards
Train and develop new and existing employees
Monitor store KPIs and implement improvements
Manage employee scheduling and attendance
Maintain inventory accuracy and merchandising standards
Ensure the store is clean, organized, and operating according to company standards
Handle customer escalations professionally
Maintain compliance with company policies and procedures
Communicate store performance and operational issues to district leadership
Identify and develop future leaders within the team
$18.50/hour base pay
Uncapped commissions
Daily performance bonuses
Store performance bonus eligibility
Opportunity to earn up to $7,000/month
Paid training
Internal growth opportunities
Opportunity for advancement into District Manager and other leadership positions
Performance-based earning potential
Strong sales and leadership mentality
Excellent communication and customer service skills
Ability to coach, motivate, and hold employees accountable
Goal-oriented and comfortable working toward sales targets
Strong organizational and problem-solving skills
Dependable and responsible
Ability to work retail hours, including weekends as needed
Previous retail, wireless, sales, or leadership experience is preferred
Bilingual English/Spanish candidates are highly preferred
Important: Store Managers may be required to work at, support, or travel between different store locations based on business needs. Reliable transportation and flexibility to travel between locations may be required.
NKB is a dynamic telecommunications company dedicated to delivering reliable connectivity solutions and exceptional wireless retail experiences. Since 2013, we have focused on helping customers and businesses stay connected through innovation, operational excellence and customer-focused service.
Our strength lies in building efficient systems, developing high-performing teams, and creating scalable operations that support long-term growth. Every aspect of our business is designed to provide consistent service, seamless customer interactions, and dependable solutions in an ever-evolving digital landscape.
At NKB, we believe people are the foundation of success. We cultivate a culture that encourages growth, accountability, adaptability, and continuous learning, empowering our teams to perform with confidence and professionalism. By investing in our people and processes we create an environment where both employees and customers thrive.
Driven by innovation and a commitment to excellence, we continuously evolve to meet changing market demands while maintaining the highest standards of service and operational performance. Our mission is to create meaningful connections, deliver value-driven experiences and become a trusted leader in the telecommunications industry.
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